Refund Policy
30-Day Exchange, 7-Day Return
If you're not completely happy with your piece, you may exchange it within 30 days or return it for a refund within 7 days of delivery, provided it is unworn, unaltered and in its original packaging.
How to Start a Return
Contact us at support@zaviyanjewellers@gmail.com with your order number. We'll guide you through the process — pickup or drop-off, whichever is easier for you.
Non-Returnable Items
Custom-engraved pieces and made-to-order items outside standard sizing cannot be returned unless defective.